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What happens when things go wrong and a bird fails?

Should anything whatsoever go wrong with Robop, outside wilful damage or neglect, we will repair or replace the product free of charge during the warranty period. We have a no quibble policy in this regard. Outside the warranty period we have a maintenance programme which ensures birds stay in tip top condition.

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What failures have you had in the product over the last 3 years?

With any new product you would expect to have relatively high initial failure rates but that these would reduce significantly as parts are re-engineered in the light of customer experience. This has been the case with Robop although the initial failure rates were much lower than might have been expected . The following faults have occurred with customers birds – ...

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